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Server Downtime Apologies


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7 replies to this topic

#1 isaacsol

    Server Manager/Eventing Teacher

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Posted 12 December 2009 - 03:31 PM

Hey everyone,

I am writing this to apologise about the downtime we had earlier. What happened was that the automatic payment for the host had failed, and I was not notified about it until I logged into the Host CP. The host has been paid manually, and the server should not be suspended any more.

I am sorry for any inconvenience this has caused anyone, and I will do my best to make sure this never happens again.

Isaac.

#2 Lizzie S

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Posted 12 December 2009 - 04:28 PM

You know, it takes a big man to admit a mistake and apologize for it, rather than come up with a BS reason as to why it went down.

Good show, ol' chum.

#3 RATED-RKOFRANKLIN

    Cult of Personality

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Posted 12 December 2009 - 05:38 PM

Thanks for informing us. I was worried for a while.

#4 formlesstree4

    The Writer

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Posted 12 December 2009 - 07:14 PM

I wasn't even aware that there was downtime....I slept in late so that's why I probably didn't notice.

#5 isaacsol

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Posted 12 December 2009 - 07:20 PM

I had set the payments to be automated, and come out without me having to do it manually, but it doesn't seem to be working. I think I will keep on top of it and do it manually from now on. Also, the forums seem a bit slow, is this just me? If it is not just me, I will repair and optimise the database.

#6 Kaylen

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Posted 12 December 2009 - 08:32 PM

Yeah, the server kicked me off last night. I wasn't really doing anything though, so I guess it doesn't matter.

#7 formlesstree4

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Posted 12 December 2009 - 10:04 PM

Seems fine to me.

#8 Noob Saibot

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Posted 14 December 2009 - 01:47 AM

Clearly I missed this downtime... :D





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